Neck, Shoulder & Back Pain
Comprehensive assessment identifying the source of your pain with a personalised treatment plan for safe and effective recovery.
Initial 60 min · $135 Initial / $115 Follow-up
Book Appointment Second Floor, 1C/95 Ashmore Road, Bundall
Physio Premium Hub by Caroline Neves da Costa
Helping you move better, recover faster, and return to the activities you love through evidence-based physiotherapy and personalised rehabilitation.
- Registered Physiotherapist
- Individualised Consultations
- Evidence-Based Care
- Manual Therapy
- Exercise Rehabilitation
- Clinical Programs
Meet your physiotherapist
Caroline Neves da Costa
Registered Physiotherapist
Caroline takes a personalised, evidence-based approach to physiotherapy. Her experience spans musculoskeletal conditions, recovery after injury and surgery, mobility and patient education — with care that is warm, individualised and easy to understand.
Every plan is shaped around your body, your history and the life you want to get back to, combining skilled hands-on treatment with structured, progressive exercise.
"Helping you move better, recover faster, and return to the activities you love through evidence-based physiotherapy and personalised rehabilitation."
Services
Care shaped around your body, goals and lifestyle.
From first assessment to return to sport — clear explanations, hands-on treatment and a plan you can actually follow.
Post-Surgical Rehabilitation
Structured programs for hip, knee, shoulder or spine surgery designed to restore movement, strength and function.
Initial 60 min · $135 Initial / $115 Follow-up
Book AppointmentCervicogenic Headache Physiotherapy
Targeted treatment for headaches originating from the neck to reduce pain, improve mobility and decrease frequency.
45 min · $115 Initial / $95 Follow-up
Book AppointmentTMJ Physiotherapy Rehabilitation
Specialised treatment for jaw pain, clicking, headaches and temporomandibular joint dysfunction.
45 min · $115 Initial / $95 Follow-up
Book Appointment
Chronic Low Back Pain Program
Evidence-based 3-stage program: Foundation (mobility), Restore (strength), and Performance (resilience).
Initial 60 min · $135 Initial / $115 Follow-up
Book AppointmentPersonalised Rehabilitation Program
A structured program designed around your individual goals, focusing on mobility, strength, and injury prevention.
60 min · $135 Initial / $115 Follow-up
Book Appointment
Sports Injury Rehabilitation
Individualised assessment, exercise prescription and progressive rehabilitation to support a safe return to sport and activity.
$135 Initial / $115 Follow-up
Book Appointment
Hypermobility Syndrome Physiotherapy
Specialised care for joint hypermobility and hypermobility spectrum disorders — joint stability, strength, proprioception and pain management.
Initial 60 min · $135 Initial / $115 Follow-up
Book Appointment
Therapeutic Massage
Treatment-focused massage (trigger point, myofascial, cupping) to assist recovery from musculoskeletal conditions.
60 min · $125
Book Appointment
Therapeutic Laser Therapy
Photobiomodulation using 660 nm and 808 nm wavelengths as an adjunct to physiotherapy for pain management and tissue recovery, when clinically appropriate.
30 min · $115
Book Appointment
Swedish Relaxation Massage
Gentle to medium-pressure massage designed to promote relaxation, reduce stress and improve overall wellbeing.
60 min · $125
Book AppointmentConditions We Commonly Treat
- Neck pain
- Shoulder pain
- Low back pain
- Hip pain
- Knee pain
- Sports injuries
- Tendinopathies
- Chronic pain
- Sciatica
- Headaches
- TMJ disorders
- Post-operative rehabilitation
- Workplace injuries
- Motor vehicle accident injuries
Why Choose Physio Premium Hub?
- Individualised one-on-one consultations
- Evidence-based physiotherapy
- Hands-on treatment combined with exercise rehabilitation
- Personalised Home Exercise Program
- Clear treatment goals and recovery plans
- Professional care from an experienced Registered Physiotherapist
Ready to book your appointment?
Contact us to schedule your initial consultation and start your recovery.
Booking
Book Your Appointment
You can book your appointment by contacting the clinic directly. If you are unsure which option is right for you, we're here to help.
Book via Zanda
Schedule your clinical assessment, rehabilitation or massage appointment through our secure Zanda portal.
Book on ZandaNeed Help Choosing?
Contact the clinic if you are unsure which service or booking option is right for you.
Contact the ClinicPathways
We Accept:
Medicare EPC (Chronic Disease Management) · DVA · WorkCover Queensland · CTP Insurance · Private Health Insurance · NDIS
Medicare EPC
Chronic Disease Management plans referred by your GP.
DVA
Care for eligible veterans with a valid referral from your GP.
WorkCover Queensland
Approved work-related injury claims, with clinical reporting handled for you.
CTP Insurance
Rehabilitation after a motor vehicle accident under a CTP claim.
Private Health Insurance
We accept all insurances. No referral needed.
NDIS
Self-managed and plan-managed participants are welcome. Please contact us before booking.
Not sure if your health fund or referral is accepted?
Send us your claim or referral details and we'll confirm the right pathway before you book.
Clinical documentation
Physiotherapy and progress reports.
Progress, functional and NDIS review reports, support letters and other requested clinical documentation are available from $94. Fees vary by type and complexity and are agreed before preparation begins.
FAQ
Questions before you book?
Quick answers to what most new patients ask. Can't find yours? Reach out and we'll help you choose the right pathway.
Do I need a referral to book an appointment?+
No — you can book directly as a private patient. A referral is only required for specific pathways such as Medicare EPC, DVA, WorkCover Queensland or CTP Insurance claims.
How long is the first appointment?+
Initial physiotherapy consultations run for 60 minutes. This allows time for a thorough assessment, clinical diagnosis, hands-on treatment and a clear personalised plan.
Do you claim through private health funds?+
Physiotherapy may be eligible for a rebate through private health insurance with extras cover. Rebates and limits vary, so please confirm your expected benefit directly with your insurer and bring your health fund details or card.
What should I bring to my first session?+
Any relevant scans, referrals or claim numbers (WorkCover, DVA, CTP, EPC), plus comfortable clothing you can move in. Bring your Medicare or health fund card if applicable.
What is your cancellation policy?+
We ask for at least 24 hours notice. Cancellations with less notice or missed appointments may incur a $50 fee. A $30 deposit is required to secure a booking and is deducted from the consultation total.
Do you support NDIS participants?+
Yes. We welcome self-managed and plan-managed NDIS participants. Please contact us before booking to discuss your needs, funding and required documentation.
Get in touch
Choose the way that suits you.
Book through Zanda, call, email or send an enquiry — whichever feels easiest.
Book Online
Book via Zanda
Schedule your clinical assessment, rehabilitation or massage appointment through our secure Zanda portal.
Book on ZandaCall the Clinic
0468 437 596
Speak with us if you'd rather talk it through first.
Call NowEmail the Clinic
Send us a message
Questions about services, availability or pricing.
Send EmailInsurance / Referral
Insurance & referral enquiry
We accept all insurances. Send your claim details and we'll take care of the rest.
Send EnquiryOther Apps
SMS or messaging
Prefer WhatsApp, SMS or another app? Tell us in the form.
Contact UsSecond Floor, 1C/95 Ashmore Road, Bundall · QLD 4217
Have a question before booking?
Tell us what's going on and we'll point you to the right service and pathway.